Educational Crisis Management

  I’d like to discuss three information technology tools that are used for crisis communication. 1.        Twitter – https://twitter.com/ Twitter is a public microblogging site that has, in recent years, been used in crisis communications to help responders get aid to those that need it. In the following article, https://www.inderscienceonline.com/doi/pdf/10.1504/IJWBC.2011.041206 , Twitter use during the crisis of three different hurricanes is discussed as well as the nuances of using such a communication tool. Each Tweet that a user sends out is public and timely, and that very nature of the tool, paired with its ease of use allows Twitter to become an information sharing site. Here is a recent example of how Twitter is being used during a disaster. 📢NEW EVACUATION ***WARNINGS*** FOR #NAPACOUNTY DUE TO #GLASSFIRE 📢 Please be ready to leave if asked. Visit https://t.co/91povJDoBm 📢All areas N of Aetna Springs Rd including W to RLS Tra...

Crisis Informatics is how people and organizations use technology and the data created through that use throughout the life cycle of a crisis. There are many elements of crisis informatics. I'd like to talk about a few of them by giving examples. Public Response Agencies The City of Chicago compiled a list of COVID-19 testing sites around the city that is updated regularly. The interactive map can be found here:  https://data.cityofchicago.org/Health-Human-Services/COVID-19-Testing-Sites-Map/j2wj-wjrp This was a response by a public agency to an ongoing crisis of a pandemic. One can use this map to find a location nearest testing location to them and as you scroll over the orange dots, contact information about the site will popup on your screen. Information Communication Technology CNN created a database on school shootings where they collected information from reports, phone calls to police, school websites and smaller databases. They took this information and analyzed it, turnin...