Information Tech Tools used in Crisis Communication
I’d like to discuss three information technology tools that are used for crisis communication. 1. Twitter – https://twitter.com/ Twitter is a public microblogging site that has, in recent years, been used in crisis communications to help responders get aid to those that need it. In the following article, https://www.inderscienceonline.com/doi/pdf/10.1504/IJWBC.2011.041206 , Twitter use during the crisis of three different hurricanes is discussed as well as the nuances of using such a communication tool. Each Tweet that a user sends out is public and timely, and that very nature of the tool, paired with its ease of use allows Twitter to become an information sharing site. Here is a recent example of how Twitter is being used during a disaster. 📢NEW EVACUATION ***WARNINGS*** FOR #NAPACOUNTY DUE TO #GLASSFIRE 📢 Please be ready to leave if asked. Visit https://t.co/91povJDoBm 📢All areas N of Aetna Springs Rd including W to RLS Tra...